Workforce Development
When manufacturing businesses need a little extra help to optimize their human resources, they can tap into ITAC’s vast network of contacts and resources. Here they will find assistance for delivering specialized training, recruiting skilled employees, and developing effective human resource policies and systems.
ITAC’s workforce development services address a variety of needs:
- Building the HR infrastructure needed by growing businesses
- Conducting human resource audits to ensure regulatory compliance
- Recruiting qualified candidates for middle management positions
- Building employees’ skills through technical and non-technical training
- Improving supervisory skills
- Identifying grant funding for training programs and guiding firms through the application process
ITAC is committed to building workforce skills for companies so their employees can enhance their contribution to the company’s competitiveness. During 2006, ITAC delivered training to upwards of 750 workers in 33 firms in various skill areas, including manufacturing process improvement (lean manufacturing), customer service, supervisory development, computer skills, and quality assurance. Some of these training sessions were conducted in Spanish and Chinese as well as English. Most of the training was provided for shop floor workers and clerical support staff.
A number of ITAC clients have received New York State training grants. These grants enabled the businesses to leverage their investment in their workers, particularly their shop floor and clerical workers. The skills developed out of these training programs are transferable to other industries. Some examples of our training projects are:
Ellanef Manufacturing Corp. employs over 300 people in the manufacture of precision parts for aircraft. Over the course of a year, ITAC trained approximately 200 workers in lean manufacturing principles and applications. Ellanef credits the training with enabling employees to increase company sales by $5 million and implement cost savings of $1.5 million.
Honeybee Robotics Inc. develops robotic solutions for NASA, utilities and a broad range of other applications. Honeybee is training their workforce in preparation for attaining ISO 9001 certification required by their customers.
Major food manufacturers now need ISO 22000 certification to sell internationally; the training also addresses HAACP requirements. Some of the food companies we are training towards certification include: Fat Witch Bakery, maker of brownies; Damascus Bakery, producer of pita bread, and Twin Marquis, manufacturer of Chinese food.
Wolf Gordon produces and distributes wallpaper. ITAC delivered training in supervisory development and customer service. Most of the people trained had been promoted from entry level shop floor positions. The company is so pleased with the results of the training that they have committed to additional training which will be outside of any grant funding.
All businesses that are competitive in the marketplace know the value of optimizing their human resources. Effective personnel management helps manufacturing and technology firms boost their productivity, increase staff expertise and professionalize human resource operations.
Programs & Services Offered
- Training Programs
- Recruitment
- Job Analysis/Job Descriptions
- E-Learning
Training Programs
Competitive businesses optimize their human resources by training their workforce. In many firms, management and supervisory staff have never been formally trained to be effective managers of personnel; supervisory training gives them the skills to manage employees in accordance with human resource “best practices”. ITAC offers training in lean manufacturing techniques, skills building, team building, customer service and many other disciplines. ITAC also provides one-on-one coaching in a variety of areas including leadership and sales techniques.
Recruitment
Quality personnel are a key asset for any effective organization. ITAC can tap into it's wealth of resources to locate and screen staff members according to client specifications, and present an employer with a handful of quality candidates to choose from.
Job Analysis/Job Descriptions
Effective job analysis and accurate job descriptions are important tools for growing businesses to understand the scope of tasks need to be done on a day-to-day basis. They optimize employees’ time and clarify responsibilities and expectations, helping an organization accomplish it's goals and objectives. ITAC works with client staff to develop effective job descriptions.
E-Learning
Competitive firms know the value of a well-trained workforce. E-Learning, which is online learning, available 24 hours a day, 7 days a week to anyone with a computer, can be an effective supplement to classroom and other employee training. Coursework is widely varied and is available in a number of languages. Learn more >
ITAC is funded by:
Clients Report:
- Improved employee satisfaction
- Lower staff turnover
- Quality personnel recruited in a timely fashion
- Increased productivity and profitability
- Increased workforce skills
- Refined internal personnel processes
- Compliance with State and Federal regulations
- Streamlined, more effective internal personnel practices
“ITAC’s supervisory training program was excellent for our company. We will continue to use ITAC as a resource as our company grows.”Ho Sing Lee, President
Wonton Foods
“We can count on ITAC to expose us to manufacturing and industrial opportunities and resources of which we would have otherwise been unaware.”Harvey Fein, President
DFB Sales
Major food manufacturers now need ISO 22000 certification to sell internationally
As a result of specialized training, several firms obtained ISO 9000 and other ISO related internationally recognized certifications.
